Terms of service

1. Overview

By accessing or using our Site, you agree to be bound by these Terms & Conditions. If you do not agree, you may not access the Site or use our services.

2. Eligibility

You must be at least 18 years old or have parental consent to use this Site.

3. Products & Pricing

  • Prices are listed in USD
  • We reserve the right to modify prices at any time without notice
  • Product images are for illustrative purposes; colors may vary slightly

4. Orders & Payment

We reserve the right to refuse or cancel any order for reasons including suspected fraud, pricing errors, or inventory limitations.

5. Shipping & Delivery

Estimated delivery times are not guaranteed. Delays may occur due to carriers or unforeseen circumstances.

6. Intellectual Property

All content on this Site, including logos, text, images, and designs, is the property of Memorial Cumberland Store and may not be used without permission.

7. Limitation of Liability

We are not liable for indirect or consequential damages arising from the use of our products or Site.

8. Chargebacks & Payment Disputes

By placing an order on this Site, you agree to contact Memorial Cumberland Store first to resolve any issues before initiating a chargeback or payment dispute with your bank or card issuer.

  • Any chargeback or payment dispute must be submitted within 30 days from the delivery date of the order.
  • Chargebacks or disputes filed after 30 days will be considered invalid and will be contested with supporting evidence, including delivery confirmation and order records.
  • Fraudulent or unjustified chargebacks may result in the customer being permanently banned from future purchases.

We reserve the right to provide all relevant order information to payment processors and financial institutions to resolve disputes.

9. Governing Law

These Terms are governed by the laws of the United States and the State of  Tennessee.